Författare: Alexander Norman

  • Network dip

    At 22.00 we experienced some routing issues. We are currently investigating the cause of this.

    Cause: One of our Upstream Transit lost BGP connectivity / flapped
    Region: Stockholm
    Impact: 5 – 10min routing table rebuilds

    Update (22.30): One of our transit operators having issues. Recovered after a few minutes.

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  • BGP session reset 04:00 – 04:05

    At 04:00 we pushed an urgent patch to routers. This caused BGP to reset.
    Traffic was disrupted momentarily until BGP was re-established.

  • Switch updates Västberga

    Start: 00:50
    End: 01:00

    We’ve applied important security updates to some of our switches in Västberga.
    Each switch requires less than 5 minutes to reboot.

  • Driftstörning 5.226.32.0/20

    Impact: 08:50 – 08:55, 09:50 – 09.55

    Problem: Upstream/ISP router rebooted. Suspected DDOS. Operator is restarting services and restoring connectivity.

    Future resolution: Replacing upstream router.

    Update 10:30:
    We’ve now omitted the ISP with connectivity issues and re-routed traffic to different ISP.

  • Driftstörning / Outage

    Start: 09:00
    End: 09:15

    Fault: Optical fiber outage causing network disruption of internet traffic.
    Status: Partially remedied (failover path in use).
    Work is being done to find the fault and remedy it.

    Datastorage is not affected by the outage (multipathing).

    Update:
    At 10:40 backup and primary paths are now recovered. Full redundancy has been restored.

    Further investigation into the failed optical fiber will be made.

    Work is being undertaken to improve and speed up the fail-over of fiber redundancy for inter-DC connectivity.

    Details:
    At 09.00 a switch failure occurred in core infrastructure which burnt optical fiber transceivers.

    Remediation: By 09.15 the fault had been found and all network paths had been migrated to secondary fiber connections.

    Planned steps:
    The faulty switch has been replaced and redundancy restored. We’re planning to perform maintenance work (future scheduled window) to implement new protocols for automated fail-over of fiber paths.

  • Driftstörning 5.226.32.0/20

    Start: 18:56
    Slut: 19:10

    Uppströmsleverantör hade problem med sitt nätverk. Det drabbade vissa delar av Adminors nät.
    Orsak var DDOS mot leverantör.

  • BGP Upstream flap Västberga DC

    At 18:15 we were notifed that BGP sessions towards one of our upstream providers went down.
    This caused some network dips for one of our core routers while routes were being rebuilt.

    At 18.21 the BGP sessions towards upstream was restored.
    We’ve asked upstream to investigat the unannounced loss of session.

    19.00 Update: Upstream has replied and said that a high CPU situation on their router caused BGP sessions to ”flap” (disconnect and reconnect). The cpu usage is now stable and BGP sessions too.

    We run colocation in two Stockholm facilities with multiple upstreams: colocation in Solna and Västberga.

  • Important security notification: Linux remote crash vulnerability

    We’ve been notified that there is a new remote crash vulnerability many Linux systems .

    The CVE has yet to be publicly released, it has just been reserved so far: https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-11477
    The register has published more details: https://www.theregister.co.uk/2019/06/17/linux_tcp_sack_kernel_crash/
    Other cloud hosting vendors have published steps on how to mitigate this flaw and so is Adminor AB.

    A patch to linux kernel will be issued by different vendors, meanwhile a mitigation of these attacks is to disable tcp_sack (tcp selective acknowledgement) .
    It’s possible that the recent reboot of systems already have mitigation for this exploit but we have not been notified of such by upstream vendor as the exploit is still not entirely released.

    We recommend that you disable tcp_sack as a pre-caution.
    TCP sack is used to speed up TCP transfer by allowing computers to tell the server how much data is left to be sent. This should have minimal impact on normal operations but we still recommend monitoring for any negative performance impacts

    Command to run which should not require a system reboot:
    echo 0 > /proc/sys/net/ipv4/tcp_sack


    To make the change persistent across reboots a command such as the following can be run:echo ’net.ipv4.tcp_sack = 0’ >> /etc/sysctl.conf

    We recommend enabling tcp_sack when a kernel patch has been issued and system rebooted.
    Please let us know if you need assistance .

    If you want patching and monitoring handled for you, see managed hosting.

  • Maintenance Cogent

    Start time: 00:00 CET (GMT+1) 18-NOV-2018
    End time: 06:00 CET (GMT+1) 18-NOV-2018
    Expected Outage/Downtime: 45-60 minutes (for Cogent transit, not Adminor services)
    Location: Odessa-Copenhaguen-Stockholm
    
    
    

    Cogent is performing network maintenance which will cause some network dips momentarily. Adminors network routing / BGP will move traffic over to other transits to minimize network outage.